Terms of Service
These Terms of Service ("Terms") are an agreement between you — the dealership, business, or individual using FullyAuto — and FullyAuto, a sole proprietorship based in Indiana, United States ("FullyAuto", "we", "us"). FullyAuto also offers Revvy, a chat assistant for dealership websites (see section 16). These Terms cover both: unless a section says otherwise, "FullyAuto" and "the service" include Revvy. By subscribing to FullyAuto or Revvy, installing the Chrome extension, or using the portal or Revvy, you agree to these Terms. If you do not agree, do not use the service.
The short version. Pay monthly, cancel any time, and keep access through the end of the month you paid for. Post only vehicles you are authorized to sell, and describe them accurately. Facebook is a separate company with its own rules, and we cannot control what they do with your listings or your account.
1. What FullyAuto does
FullyAuto is software that reads vehicle inventory from your dealership website and helps you publish those vehicles as listings on Facebook Marketplace. It runs in your own Chrome browser, using your own Facebook session. FullyAuto is a tool you operate; it is not a listing service that posts on your behalf from our servers, and it is not a broker, dealer, or agent for any sale.
2. Eligibility and accounts
- You must be at least 18 years old and able to enter into a binding contract.
- You must have the right to sell, and to advertise, every vehicle you list through FullyAuto.
- You are responsible for the accuracy of the account and dealership details you give us.
- You are responsible for everything done through your account and activation code, and for keeping them confidential.
Your activation code is licensed to your business. A salesperson plan code may be used on up to two devices, and a dealership plan code on up to ten. Sharing your code outside your business, or reselling access, is a breach of these Terms and may result in immediate termination.
3. Subscriptions, billing, and cancellation
Plans and price
The salesperson plan is $79 per month and covers one salesperson on up to two devices. The dealership plan is $399 per month and covers a whole store on up to ten devices, whatever the size of its inventory. Both plans include unlimited vehicle postings with no per-listing fee. Some accounts begin with a limited demo allowance before payment. The Revvy plan is $299 per month per dealership location, or $599 per month for the dealership plan and Revvy together. Neither has a setup fee.
Automatic renewal
Subscriptions are billed monthly in advance through Stripe (or Square for older accounts) and renew automatically on the same day each month until you cancel. You authorize us to charge your payment method on file for each renewal.
Cancellation and refunds
You may cancel at any time. Your access continues until the end of the billing period you have already paid for, and you will not be charged again. Payments already made are non-refundable, and we do not provide partial or pro-rated refunds for unused time. This does not limit any right to a refund that applicable law gives you.
Failed payments
If a payment fails, we may suspend your account until payment succeeds. Accounts left unpaid may be disabled and their data deleted after the retention period described in our Privacy Policy.
Price changes
We may change prices. We will give existing subscribers at least 30 days' notice by email before a change affects them, and you may cancel before it takes effect.
4. Acceptable use
You agree that you will not:
- List vehicles you do not own or are not authorized to advertise.
- Post inaccurate pricing, mileage, condition, history, or photographs.
- Use FullyAuto to post anything other than legitimate vehicle inventory.
- Use FullyAuto in violation of Facebook's terms, Marketplace commerce policies, or any law — including advertising, consumer protection, odometer, lending, and text messaging laws.
- Scrape or extract content from websites you do not own or have permission to use.
- Resell, sublicense, rent, or share access to FullyAuto.
- Reverse engineer, decompile, or attempt to extract the source code of the extension or portal, except where that restriction is prohibited by law.
- Interfere with the service, bypass usage limits, or attempt to access another dealership's data.
You are solely responsible for the content of your listings and for compliance with the laws that apply to your dealership.
5. Facebook and other third-party platforms
FullyAuto is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc., Facebook, or Facebook Marketplace. Your use of Facebook is governed by Facebook's own terms. Facebook may remove listings, limit posting, or restrict or disable accounts at its sole discretion, and it may change its website at any time in ways that temporarily break our software.
We do not guarantee that your listings will be published, remain published, be seen by any number of people, or that your Facebook account will not be restricted. You use FullyAuto with your own Facebook account at your own risk.
6. Your data and your content
You keep all rights to your dealership information, vehicle data, photographs, and buyer conversations. You grant us a limited license to store, process, and transmit that content only as needed to provide the service — for example, to build a listing and publish it where you direct.
You represent that you have the right to use and publish the vehicle content you direct FullyAuto to post, including photographs. How we handle information is described in our Privacy Policy, which is part of these Terms.
7. Our intellectual property
FullyAuto, including the extension, the portal, this website, and their design and code, is our property and is protected by copyright and other laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use FullyAuto for your own business while your subscription is active. No other rights are granted.
8. Availability and support
We aim to keep FullyAuto working and available, but we do not promise uninterrupted service. Dealership websites and Facebook change frequently, and features may break, change, or be removed. We provide support by email and through the in-extension help feature; the Dealership plan includes priority support.
9. Disclaimer of warranties
FullyAuto is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the service will be error-free, uninterrupted, secure, or that it will produce any particular sales, leads, or business result. Some states do not allow certain warranty exclusions, so parts of this section may not apply to you.
10. Limitation of liability
To the maximum extent permitted by law, FullyAuto is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost sales, lost data, lost leads, or business interruption, even if we were advised such damages were possible.
Our total liability for any claim relating to FullyAuto is limited to the amount you paid us in the three months before the event giving rise to the claim.
11. Indemnification
You agree to defend, indemnify, and hold harmless FullyAuto from any claims, damages, penalties, and reasonable legal fees arising out of your listings, your use of the service, your handling of buyer information, or your breach of these Terms or of any law.
12. Termination
You may stop using FullyAuto and cancel at any time. We may suspend or terminate your access if you breach these Terms, if payment fails, or if we are required to by law or by a platform we depend on. If we terminate your account without cause, we will refund the unused portion of your current billing period. Sections that by their nature should survive termination — including payment obligations, intellectual property, disclaimers, limitation of liability, and indemnification — will survive.
13. Changes to these Terms
We may update these Terms. If a change is material, we will update the date at the top of this page and notify active subscribers by email. Continuing to use FullyAuto after a change takes effect means you accept the updated Terms.
14. Governing law and disputes
These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-law rules. Any dispute will be brought exclusively in the state or federal courts located in Indiana, and both parties consent to that jurisdiction. Before filing anything, you agree to contact us at support@getfullyauto.com and give us 30 days to resolve the issue informally.
15. General
These Terms, together with the Privacy Policy, are the entire agreement between you and FullyAuto regarding the service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a sale or transfer of the business.
16. Revvy website chat
Revvy is a chat assistant you add to your dealership's website. It chats with shoppers, looks up vehicles in the inventory you give us, collects shoppers' contact details, sends those leads to your sales team and CRM, and, when a shopper asks, texts or emails them when a matching vehicle arrives.
- Contacting shoppers. Revvy does not text, call, or email shoppers; your staff does. Revvy records whether a shopper agreed to be texted, with the exact wording and time, and shows it with each lead. You are responsible for complying with the laws that apply when your staff contacts shoppers, including the Telephone Consumer Protection Act and CAN-SPAM, for texting only shoppers who agreed to it, and for stopping when someone asks. Do not change the consent wording without telling us.
- Your inventory. Revvy shows what your inventory feed or uploads say, and you are responsible for keeping them accurate. Vehicles and prices Revvy shows are not offers; your dealership confirms availability and price with the shopper.
- Automated replies. Revvy's replies are automated and can be wrong or incomplete. If you turn on its AI conversation, replies are written by a third-party AI model. Do not rely on Revvy to make promises about price, financing, or availability; a person from your dealership should confirm those.
- Your website. You authorize us to show Revvy wherever you place its code. You are responsible for your own website, including anything your privacy policy should say about chat tools.
- Leads. Shopper leads belong to your dealership, as described in section 6.
- Pausing. If a payment fails or you cancel, we may pause Revvy: it stops appearing on your website and stops sending alerts and reports. Your data is kept as described in our Privacy Policy, and Revvy comes back when your account is active again.
17. Contact us
Email: support@getfullyauto.com
Phone: (765) 808-3943
FullyAuto, Indiana, United States